Customer Service: The Good, The Bad, and The Ugly.
![a woman sitting in front of a computer talking on a phone](https://b682448.smushcdn.com/682448/wp-content/uploads/customer-service.png?lossy=2&strip=1&webp=1)
![a woman sitting in front of a computer talking on a phone](https://b682448.smushcdn.com/682448/wp-content/uploads/customer-service.png?lossy=2&strip=1&webp=1)
Think back to the last time you had to contact a company to fix a problem for you or answer a question you had.
The Pros and Cons of Live Website Chat
![a person typing on a laptop with social icons coming out of the screen](https://b682448.smushcdn.com/682448/wp-content/uploads/website-chat-1.png?lossy=2&strip=1&webp=1)
![a person typing on a laptop with social icons coming out of the screen](https://b682448.smushcdn.com/682448/wp-content/uploads/website-chat-1.png?lossy=2&strip=1&webp=1)
Managing a business comes with its challenges. At any given time, there are countless clients to serve. Business owners and employees can find themselves overwhelmed by the amount of “to-dos” on their checklist and number of clients to delight.