Why Responding to Reviews is Crucial for Your Business
Customer reviews can make or break a business. With the prevalence of review platforms like Google, Yelp, and social media, businesses are constantly being evaluated by current and potential customers. Responding to reviews, both positive and negative, is an essential strategy that can benefit businesses in various ways. It goes beyond just addressing feedback—it builds […]
How SAAS Can Make Customer Service Super Awesome for Manufactured Home Dealerships
SAAS and Customer Service are two tools that the manufactured housing industry needs. SAAS helps you provide better customer service.
Unlocking the Future: Is Your Manufactured Home Dealership Using AI?
AI has grown in popularity, no matter what industry you are discussing. AI can be very beneficial to a manufactured home dealership when used correctly.
Why an Easy-To-Use CRM is Essential for Manufactured Home Dealers
Manufactured homes are growing in popularity, which means that manufactured home dealerships need to invest in an easy-to-use CRM.
A Guide to Effectively Garnering Reviews for Your Charter Business
No matter which industry your business serves, reviews are necessary. Find out how to effectively gather reviews for your charter business.
Navigating Stormy Waters: How Fishing Captains Handle Negative Reviews
Negative reviews happen no matter what industry you are in. Find out how fishing charters are handling negative reviews.
A User-Guide to Amazon’s CRM and Self-Service Tools
According to Expert Market Amazon’s sales rose 31% last year due to their incredible CRM strategy and system.
What Makes Amazon Customer Service Different?
It’s no secret that Amazon has an award-winning customer service team that consistently puts the customer first.
5 Customer Service Skills to Develop
Customer service exists to meet your customers where they are and problem solve together so that they feel heard and get a solution to whatever their problem may be. However, not every company is excelling in delighting their customers. This blog will outline 5 important customer service skills that your team should have and how to develop them.
What Does Great Remote Customer Service Look Like?
This year, businesses have had to pivot several times in order to keep their customers happy and their bottom lines in check. Never has stellar customer service been more important than this year.