What Does Great Remote Customer Service Look Like?
“My advice for 2020 is simple: Focus on your service teams. Take care of them. Invest in them. Empower them.” -Ying Chen, General Manager, Service Hub at Hubspot.
5 Tips for a Productive Home Office
Whether your job is temporarily relocated to your home, or you have a permanent work-from-home position, you will still want the best working atmosphere. While seasoned remote workers find themselves just as productive at the kitchen table for a day, the home base of the in-house office should be one that promotes your success and […]
7 Tools for Working from Home During COVID-19
With the sudden influx in working from home during the COVID-19 pandemic, some businesses and their employees alike are struggling to make ends meet. The importance of the face-to-face communication that was once taken for granted is now something we strive to duplicate.
Working from Home: 5 Tips for Success
As more and more companies shift to working from home, we have been asked quite often for tips on the transition, both from the business owners and the employees. In this blog, I’ll speak to both types. I began working from home around a year ago and still remember the transition quite well. I am […]