Online Review Monitoring

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Meet Sara, a business owner having a hard time keeping her good online reputation in tact. Sarah needs to get more good reviews online in order to offset the few negative ones. Introducing Captevrix’s Online Review Management Software. Captevrix’s services put you in charge of your customer’s reviews. It’s simple. A customer does business with Sara and her company. He receives an email or text message asking him to leave feedback about his experience. Then, he has the option to leave a review, positive or negative. If the review is positive, he’s given the option to share it on select review sites where he can simply copy his original review to the sites in real time. And, if there’s a bad review, there will be no share option. The software is completely customizable with tons of options. Effortless, hassle-free, and highly automated review management. Positive online reviews. Sara did not leave her reputation to chance, she took control. Now you can too.

1) Monitor

Our review tracking software lets you track your customer reviews from over 400 review sites.  Our easy to manage and use platform with detailed daily reports ensures you are listening to your customers.

With a central dashboard to monitor 1 or even 1,000+ locations, we make it easy for you and your team to monitor your online reputation. 

2) Collect

You'll be up and running with a highly customizable, mobile friendly, tablet friendly, email enabled, multi-lingual review management system.

Your personal landing page, completely branded for your company will serve a review collection portal.  We help you reach out for feedback BEFORE they go public.

Our multi-funnel system will gather reviews automatically for you from your client list.  When a positive review is left, the system requests the user to leave it somewhere else too.  Bad reviews are routed to an in-house representative.

3) Amplify

When you gain positive reviews, our multi-funnel system will amplify them.  Our software will guide customers to share positive reviews showing how great your company is.  With workflow management tools, you can tag reviews for follow up and response.  Integration with over 300 3rd party systems including QuickBooks, Salesforce, Constant Contact, Zendesk and many more!  All of this accomplished with a high level of automation making it all seem effortless.

Take Control of Your Online Reviews

Online reviews have a direct impact on your business reputation, SEO and online visibility. Through a unique partnership with a California based tech company, our review management software allows you to:

  • Monitor Your Reputation
  • Improve Customer Reviews
  • Win New Customers
  • Monitor Reviews On Over 400+ Networks
  • Grow Your Email List
  • Manage Multiple Locations
  • Determine SEO Impact
  • Automate Review Collection
  • Offer Coupons & Discounts
  • Ensure Consistent Listings